If a user decides to pay for their program with cash, cheque, or another offline method, you'll still want to keep your signup list accurate and up to date. The steps below will outline who to add a manual signup for these and other situations.
How to manual add a program signup:
- Select the Events/Programs tab on the left-hand side of the admin portal.
- Search for the program.
- After locating the program click the ••• then View Signups.
- Click Create Signup.
- Select the Registration Opportunity.
- Select if the signup is for a Guest or Member. You can use the search bar to search for members
Select the Participant for the program. This will either be the main account holder or their family member
7a. Set the number of tickets — If the program is a ticket-based event, a "Number of tickets" field appears. Use the spinner to set how many tickets this signup gets (default is 1, max 99). Each person gets their own ticket record, but you only fill the form once — great for families or groups.
Important: The "Amount Paid" field is the total for all tickets you're issuing. For example, if you hand out 3 tickets at $10 each, enter $30. The system splits the total evenly behind the scenes so your accounting stays accurate.
- Enter the Amount Paid and the Payment Method
- Indicate if you would like to send the user an Email notifying them a program has been signed up for
- Click Submit.