Before adding a user to a payment plan you will need to have a program/event that has an associated payment plan. Should you need to create one please review these steps.
- To add a user to a payment plan first login to your Communal Manager Dashboard and go to Programs.
- Then locate the program the user is wanting to register for and under Actions select View Signups
- Then click Add Signup and input the users information and click Save
- Then locate the user in the sign up list and under Actions select View
- Navigate to the Payment Details tab and Select Add Payment Plan
- Then select the payment plan you would like to add the user to and determine whether they should be on the Backdated or Prorated payment plan
Backdated Payment Plan
Since the payment schedule's start date is in the past, the user will be charged immediately for past payment(s). Future payments will continue on the regular schedule.
Prorated Payment Plan
Since the payment schedule's start date is in the past, the user will start with the current period. Past periods won't be charged, and a discount may be applied to their next next payment depending on where in the cycle they registered. - Review the Payment Schedule and click Save