After importing your membership data, your team will need to inform your members about how they can access their new Communal account. This is also a great opportunity to re-engage with past members and encourage them to make a purchase again!
We recommend sending an email to your members using your existing method of contacting them, informing them about the transition to the new membership solution. Many Leagues use the template below as a starting point to craft their message. Remember to update the bolded areas with your correct information.
Membership Welcome Email Template:
Hi XXXX,
We've transitioned our memberships to a new location where you can now actively manage your account, access your membership card and sign-up for automatic renewals. Going forward, we'll be transitioning volunteer communications through this site as well.
Current members, an account was created in reference to your email address. You'll need to follow the instructions below to reset your password. Once you're in, we encourage you to update your profile for future communications:
- Go to the following URL:<<YOURLEAGUEURL>>.getcommunal.com/password/reset
- Enter your email and select "Send Password Reset Link"
- Go to your email account and find the message from the <<LEAGUE NAME>> "Reset Your Password"
- Follow the link in the email to enter your new password
You now have access to your League account where you can purchase memberships and engage in other community activities